Connecting i2i

Thank you for making SugarCon 2015 a rousing success!

This year’s conference received rave reviews! We unveiled a new vision of CRM as the engine of a powerful enterprise customer engagement strategy, introduced Sugar 7.6, and offered attendees a rich set of presentations, panel discussions and technical sessions. It was a fantastic time for Sugar users, partners, developers, and industry leaders to Connect i2i, building and strengthening extraordinary relationships. We look forward to seeing everyone next year at SugarCon 2016, June 13-16 in San Francisco!

This material contains forward-looking statements relating to SugarCRM’s expectations and plans regarding our products. These statements are based on the current expectations and beliefs of SugarCRM’s management as of the date this material is issued.  Our roadmap could change substantially from what is presented here due to a variety of factors, some of which are beyond our control. Such changes can be made by us without updating these forward-looking statements.


Putting Customers First–Again

Larry Augustin, CEO, SugarCRM


Fusing CX to CRM:
Customer Journey Mapping

Jennifer Stagnaro, CMO, SugarCRM


Reimagining CRM:
The Customer Perspective

Clint Oram, CTO, SugarCRM


Doing Business from the Customer’s Perspective

Phil Winters, Customer Perspective Champion, CIAgenda


Stop The Excuses And Get Started
Transforming Your CX Ecosystem

Rick Parrish, Senior Analyst, Forrester Research


Data Inspired Relationships:
Unleash Insights & Create Growth

Matt Collins, Senior VP of Global Marketing, Dun & Bradstreet


Thriving in Today’s Customer-Driven World

Bryan Brown, VP of Product Strategy, Silverpop, an IBM Company


Panel: Customer Journey in Action

Moderator: Clint Oram, CTO, SugarCRM
Deborah Drakeford, Director, Sales Execution and Sales Management, IBM
Klaus Höling, CIO, Sennheiser
Shaya Phillips, Associate VP of IT, Fordham University