Connecting i2i

Join SugarCRM at one of the most powerful and progressive global CRM forums of the year. This is your exclusive chance to network with the world’s leading business strategists and technology experts who are using CRM to build extraordinary customer relationships and dramatically transform business. SugarCon includes insightful general sessions, keynotes, customer tracks, interactive panels and product training across three exciting days.

Top 5 Reasons to Attend SugarCon 2015

1,200+ Attendees | 3 Days | Partner Training | 35+ Sessions, Panels, and Breakouts

Number 1.

Learn From the Experts

Join us for insightful keynotes, informative general sessions and interactive panels from the world’s leading experts on business transformation and CRM. You’ll learn how to drive dramatic improvements in business performance by using CRM software to build extraordinary relationships with your customers.

Number 2.

Find the Answers You Need

Multiple breakout session options allow you to customize your schedule to fit your needs. Topics range from best practices and proven success stories to product updates, training, emerging trends… and more!

Number 3.

Expand Your Professional Network

Share best practices with industry colleagues, thought leaders, partners and trend spotters from around the world.

Number 4.

Train With the Pros

Learn how to optimize the Sugar products you’re already using, test-drive demos of our other solutions and get an exclusive sneak peak of upcoming enhancements.

Number 5.

Help Us Help You

Meet with SugarCRM executives and product development teams and provide feedback to help shape product and service direction.

Keynote Speakers

Stop the Excuses and Start Doing It: Steps Towards Redefining the Customer Experience

Rick Parrish, Senior Analyst, Forrester Research Rick Parrish, Senior Analyst, Forrester Research

Transform your Business by Creating an Actionable Customer Journey Map

Phil Winters, Customer Perspective Champion, CIAgenda Phil Winters, Customer Perspective Champion, CIAgenda


Panel: Customer Journey in Action

Learn how BancVue transformed its business by mapping the customer journey to reveal actionable insights and deliver exceptional experiences at every customer touchpoint.

This panel will be moderated by customer journey expert, Phil Winters.

Lori Peterson, SVP, Corporate Marketing, BancVue Lori Peterson, SVP, Corporate Marketing, BancVue

Thomas Shields, VP, Marketing Program Delivery, BancVue Thomas Shields, VP, Marketing Program Delivery, BancVue


Panel: Leading an i2i Transformation

This interactive discussion between SugarCRM’s CTO, Clint Oram and executives from IBM, Sennheiser and Fordham University Group will outline how these companies transformed their businesses to harness the power of "i", deploying Sugar to nearly every individual in their organizations.

Moderator: Clint Oram, CTO, SugarCRMGary Burnette, Vice President, Sales Transformation, Business Transformation and IT, IBMKlaus Hoeling, CIO, SennheiserShaya Phillips, AVP IT, Fordham UniversityJeff Kaufmann, Director of Sales Force Effectiveness, Diversified Brands Division, Sherwin Williams Moderator: Clint Oram, CTO, SugarCRMGary Burnette, Vice President, Sales Transformation, Business Transformation and IT, IBMKlaus Hoeling, CIO, SennheiserShaya Phillips, AVP IT, Fordham UniversityJeff Kaufmann, Director of Sales Force Effectiveness, Diversified Brands Division, Sherwin Williams Moderator: Clint Oram, CTO, SugarCRMGary Burnette, Vice President, Sales Transformation, Business Transformation and IT, IBMKlaus Hoeling, CIO, SennheiserShaya Phillips, AVP IT, Fordham UniversityJeff Kaufmann, Director of Sales Force Effectiveness, Diversified Brands Division, Sherwin Williams

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