Agenda

Join Us in San Francisco

Join us for a captivating, three-day general conference billed as one of CRM’s most valuable events of the year as we explore the new face of CRM and prepare for a new era of customer engagement in 2015 and beyond!

  • Connect with more than 1,200 attendees and explore the latest CRM innovations
  • Get powerful tools for business optimization and valuable customer insights
  • Hear insightful, compelling keynotes from renowned business/technology leaders
  • Choose from dozens of interactive sessions, tracks, panels and training courses
  • Enjoy our evening party, networking receptions and signature developer events: App Throwdown and UnCon

Details
App Throwdown
Submissions are now closed.
UX Lab

At-a-glance

Monday, Apr 20

General Conference Opens
12:00pm – 7:00pm Registration Opens
3:30pm – 5:30pm Certification Exam | Union Square 22, 4th Floor
Welcome Reception
5:00pm – 7:00pm
Sponsor Pavilion Welcome Reception | Golden Gate Ballroom, Lobby
7:30pm – 9:30pm
Partner Awards Reception | Plaza A & B, 4th Floor

Tuesday, Apr 21

General Conference: Day 1
7:00am Registration Opens
7:30am – 8:30am Breakfast | Golden Gate Ballroom, Lobby
7:30am – 6:30pm Sponsor Pavilion (Closed during General Sessions) | Golden Gate Ballroom, Lobby
8:30am – 12:00pm General Sessions | Continental Ballroom, 2nd Floor
12:00pm – 6:00pm
UX Lab | West Lounge, 2nd Floor
12:00pm – 1:00pm Lunch | Golden Gate Ballroom, Lobby
1:00pm – 5:00pm
Track Sessions | Continental Parlons, 2nd Floor
1:00pm – 6:00pm
UnCon | Plaza B, Lobby
7:00pm – 11:00pm SugarCon Party | The Village 969 Market

Wednesday, Apr 22

General Conference: Day 2
7:00am Registration Opens
7:30am – 9:00am Breakfast | Golden Gate Ballroom, Lobby
7:30am – 6:00pm Sponsor Pavilion (Closed during General Sessions) | Golden Gate Ballroom, Lobby
9:00am – 12:00pm General Sessions | Continental Ballroom, 2nd Floor
12:00pm – 6:00pm
UX Lab | West Lounge, 2nd Floor
12:00pm – 1:00pm Lunch | Golden Gate Ballroom, Lobby
1:00pm – 4:00pm
Track Sessions | Continental Parlons, 2nd Floor
1:00pm – 4:15pm
UnCon | Plaza B, Lobby
4:15pm – 5:15pm
General Session: App Throwdown | Continental Ballroom, 2nd Floor
5:15pm – 6:30pm
Sponsor Pavilion Closing Reception | Golden Gate Ballroom, Lobby
General Conference Closes

Thursday, Apr 23

Training Day
7:30am Registration Opens
8:00am – 9:00am Breakfast | East Lounge, 2nd Floor
9:00am – 12:00pm Customer Training | Continental 1, 2, 3, 4; 2nd Floor
12:00pm – 1:00pm Lunch | Golden Gate Ballroom, Lobby
1:00pm – 4:00pm Customer Training | Continental 1, 2, 3, 4; 2nd Floor
1:00pm – 4:00pm
Partner Certification Prep Workshops | Continental 7, 8, 9; 2nd Floor
4:00pm – 6:00pm
Certification Exam Session | Continental Breakout Rooms, 2nd Floor